Updated - 29/11/2023

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Thank you for choosing our photography business! We take pride in providing high-quality services and products to our customers. As we are a small business, we kindly ask that you carefully read and understand our returns policy before making your purchase, as all sales are final.

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1. Print Products
All print products, such as prints, canvases, and albums, are considered final sales and are non-refundable. In the unlikely event that your print product is damaged during shipping, please contact us within 48 hours of receiving your order, and we will work with you to provide a replacement.

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2. Digital Products
All digital products, such as digital images, digital albums, and digital videos, are considered final sales and are non-refundable. Please make sure to carefully review and select the images you would like to purchase before placing your order.

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3. Services
All photography services, such as portrait sessions, event coverage, and commercial photography, are considered final sales and are non-refundable. If you need to reschedule your session, please let us know as soon as possible, and we will do our best to accommodate your needs.

3a. In the rare event that we are unable to fulfil your photography services due to unforeseen circumstances, such as adverse weather conditions or equipment failure, we will work with you to reschedule your session or provide a refund. 

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4. Deposit

We require a deposit to be paid at the time of booking in order to reserve your photography session. This deposit are non-refundable. If you need to reschedule your session, we will do our best to accommodate you, but the deposit cannot be refunded.

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5. Changes to this Policy

We may update this refund policy from time to time. We will post any changes at the top when it was changed. We encourage you to review this policy periodically to stay informed about our privacy practices.

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We appreciate your understanding and support of our small business. If you have any questions or concerns about our refund policy, please do not hesitate to contact us here.